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vungoc.net / oanquan / support

Ô Ăn Quan

Support Center

01. Contact

For any question, feedback or complaint, please email us at the address below. We reply within 1–3 business days.

zenji.support@gmail.com

02. Frequently Asked Questions

How do I get more gems?
→ Check in every day, finish games against the computer (winning gives a bonus), or watch an optional rewarded video. Gems only unlock themes and never affect who wins.
I bought gems but didn't receive them.
→ Reopen the game with an internet connection; pending purchases are completed automatically. If they still do not arrive, email us with the order ID from your App Store or Google Play receipt.
Why couldn't I capture the mandarin square?
→ The "young mandarin" variant (a mandarin square with fewer than 5 stones cannot be captured) may be turned on. It is off by default; change it in Settings → Rule variants. Changes apply from the next game.
When does the game end?
→ When both mandarin squares are empty, mandarin and stones alike. Stones left on each side go to that player. Score = stones captured + mandarins × 10 (or × 5, set in Settings).